Privacy Policy
Effective Date: 01 January 2026
Website: https://mfono.com
Mufaddal Fono (MFONO) is a Kuwait-based e-commerce platform offering mobile phones, accessories, and electronics.
Mufaddal Fono (MFONO) (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.
- Information We Collect
We may collect the following information:
Full name, phone number, and email address
Shipping and billing address
Order and purchase details
Location data (only when enabled for delivery purposes)
Images uploaded by users (camera or gallery)
We do not directly collect device-specific information such as device model or operating system. However, limited technical information (such as IP address) may be automatically collected by third-party services (e.g., payment providers, hosting services) for security and functionality.
- Permissions Used
Our app may request the following permissions:
Camera: To upload images (profile, product, or support)
Storage / Media: To select images from your device
Location: To enable delivery services and address detection
Internet: Required for app functionality
- How We Use Information
We use your information to:
Process and deliver orders
Manage user accounts
Provide customer support
Improve services and app performance
Send order updates and service notifications
Prevent fraud and ensure security
- Data Sharing
We may share your information with:
Delivery partners (for shipping)
Payment processors (for transactions)
Service providers (hosting and infrastructure)
Legal authorities, if required by law
- Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.
- Data Retention
We retain personal data only as long as necessary for business and legal purposes.
- Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw your consent
- Cookies and Tracking
We may use cookies or similar technologies to improve user experience and functionality.
- Children’s Privacy
Our services are not intended for individuals under 18 years of age.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
- Contact Information
Mufaddal Fono (MFONO)
AlHabbaj Complex, Hamad Al Mubarak Street
Block 7, Shop No. 3
Salmiya, Kuwait
Phone: +965 9496 9422
Email: [email protected]
Note: This Privacy Policy is designed to comply with Google Play requirements and general data protection standards.